Microsoft Dynamics 365
is a comprehensive business management solution for organisations of any size
Dynamics 365 app incorporates key elements to solve real-world problems, delivering incredible value.
By combining them, one gets the power to transform businesses.
Extending the value of an organisation's IT investments by automating business processes and integrating Dynamics 365 Customer engagement to provide line-of-business solutions.
SALES
Turn relationships into revenue with digital intelligence in every deal and close more deals with team collaboration, guided selling, LinkedIn insights, and accurate forecasting. Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals.
CUSTOMER SERVICE
Earn customers for life with world-class customer service to engage with your company seamlessly through intelligent self-service or highly personalised assisted-service channels. Built-in intelligence means that not only can one deliver faster and more personal customer service, but it also ensures adding value to every service request.
MARKETING
To engage with customers and prospects across the campaign lifecycle, craft appealing personalised content, and orchestrate effective communication strategies with AI-driven insights. Connect sales and marketing, automate processes and make smarter decisions to maximise marketing ROI.
FIELD SERVICE
Optimise your scheduling and use predictive tools to master the service call. Take advantage of IoT and mobility advances to detect, troubleshoot, and resolve issues on-site or remotely.
PROJECT SERVICE AUTOMATION
Using robust project planning capabilities, including native Microsoft Project integration, predictable project deliverables reflect the terms of the contract, approved work, expenses, effort, and revenue.
